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Pope Francis urges compassion for all in landmark statement on family values

Papal document calls for Catholic church to revamp its response to modern family life, but remains firmly anti-abortion Pope Francis says ‘every person, regardless of sexual orientation, ought to be respected’. Photograph: Giorgio Onorati/EPA Pope Francis has called for the Catholic church to revamp its response to

Your Employees’ Voice Really Matters on Social

With Nielsen reporting that 92% of people trust recommendations from friends and family, there’s no denying that word-of-mouth is one of the most trusted and effective marketing methods for swaying buying decisions. Many businesses have tried to take advantage of this by deploying employee advocacy programs, seeking to share brand

What a Burrito Taught Me About Customer Service on Social Media

It began like any other Takeout Thursday at the Metis Communications office. We chose a restaurant, placed a group order on DoorDash (a food delivery service), and eagerly awaited the arrival of our burrito lunch from Boloco. When said lunch arrived, however, there was a problem: Melissa,

Build 2016: how to watch the live streams and what happened on Day 1

Today, Microsoft showed off what it’s been cooking up for Windows, Xbox One and evenHoloLens at its annual developer conference, Build 2016. While it’s largely aimed at the folks that make the apps you use every day, Microsoft is broadcasting the conference’s two major keynotes straight from

Sick of those unwanted wedding pics on Facebook? This app may be your answer.

How many times have you been sick of unwanted, annoying photo posts from friends that clog your social media feed? And how many times has that driven you to unfollow, or even deactivate your account, only to realize that unfollowing is no foolproof measure of filtering trash,

Instagram changes: What is about to happen to app’s feed, and why everyone wants you to turn on mobile notifications

Instagram’s feed is about to completely change. But there’s no reason to panic, or actually do anything at all. The site has announced that it will introduce an “algorithmic timeline” rather than sorting its posts chronologically. Instagram announced the change weeks ago, but a rumour just caught

3 Notes on Building a Relevant and Resonant Brand Presence on Instagram

So what’s the key to success on Instagram? According to Instagram itself: “There’s no big secret to creating content for Instagram—good and effective creative is just good creative. The same creative principles that apply to any marketing channel apply to Instagram, like being well branded, concept-driven, well crafted and

Five years on, cleanup of Fukushima’s reactors remains a distant goal

In the chaotic two years after its name became forever associated with nuclear disaster, the Fukushima Daiichi power plant “resembled a field hospital”, according to the man who is now in charge of the most daunting task the nuclear industry has ever faced: removing hundreds of tons

Islamic State defector brings ‘goldmine’ of details on 22,000 supporters

A disillusioned former member of Islamic State has passed a stolen memory stick of documents identifying 22,000 supporters in over 50 countries to a British journalist, a leak that could help the West target Islamist fighters planning attacks. Leaks of such detailed information about Islamic State are

Microsoft prepares to unleash Office 2016 full desktop apps on Windows Store?

It seems that Microsoft is getting ready to push out a Project Centennial version of theOffice 2016 suite on the Windows Store – or at least, a test version is now available, which certainly points to the possibility of this happening before long. Project Centennial focuses on