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Everything you need to know about Google Allo

Google Allo was announced by Google back during its annual I/O event in May, along with the Duo video chat application. While Duo was made available only a few weeks ago, it’s now Allo’s turn to go official. The app is not your run-of-the-mill IM app as

My burning question about Google Home

Voice-activated virtual assistants for the home are all the rage these days. The credit lies largely with Amazon, which was the first big company to take the concept of talking to technology and squeeze it into a pretty little cylinder for your counter. Amazon called its creation

What a Burrito Taught Me About Customer Service on Social Media

It began like any other Takeout Thursday at the Metis Communications office. We chose a restaurant, placed a group order on DoorDash (a food delivery service), and eagerly awaited the arrival of our burrito lunch from Boloco. When said lunch arrived, however, there was a problem: Melissa,

If You Don’t Know ‘UX’ You’re Overdue to Learn About It

Not too long ago, designing an appealing, functional, easy-to-use website was considered art. Or alchemy. It was a dark art. The availability of do-it-yourself web design tools and fast, inexpensive web design services have made getting a good website less dark and less mysterious. But the evolution

Being Future Strong is All About Simplicity

Bill Jensen is a simpleton and proud of it. He’s known for extremely useful content and a passion for helping people work smarter, not harder. As CEO of The Jensen Group, Jensen works with an enviable list of clients including Bank of America, Pfizer, GE, L’Oréal Italia, NASA, Philips

What Does Social Chatter Tell Us About the Final Four?

March is a brilliant month, if for no other reason than playing host to the NCAA basketball tournament, otherwise known as March Madness. The past two days saw a critical round of the tournament in the Elite 8. By now, we all know who won each game

Instagram changes: What is about to happen to app’s feed, and why everyone wants you to turn on mobile notifications

Instagram’s feed is about to completely change. But there’s no reason to panic, or actually do anything at all. The site has announced that it will introduce an “algorithmic timeline” rather than sorting its posts chronologically. Instagram announced the change weeks ago, but a rumour just caught

What Social Media Marketers Need to Know About Facebook’s Instant Articles

With its new offering “Instant Articles,” Facebook hopes to revolutionize how publishers post content to its network. On April 12th, the company will unveil the new feature on iPhone and Android Facebook apps, allowing publishers to post content (even longform) directly instead of via external links. What does all