Taught Archive
Life without social media has taught me the virtues of being social
At the end of last year I gave up the technologies that transmit news and social media. But I actually quit the media themselves a year before that. Like all good decisions, it was made in the pub, over a pint with a friend – a neighbour, who
What a Burrito Taught Me About Customer Service on Social Media
It began like any other Takeout Thursday at the Metis Communications office. We chose a restaurant, placed a group order on DoorDash (a food delivery service), and eagerly awaited the arrival of our burrito lunch from Boloco. When said lunch arrived, however, there was a problem: Melissa,