Podcast: Archive

How 1-800-PetMeds Approaches Social Customer Service [Podcast]

With the seemingly endless popularity of puppy and kitten pictures, videos, and memes on the internet, it would seem that the social media script for America’s largest pet pharmacy could basically write itself. But while the customers of 1-800-PetMeds do like to post lots of photos of

All The Social Ladies Podcast: Kate Rados

In a new episode of the ‘All the Social Ladies’ podcast, we speak with Kate Rados, VP of Community Development at Crown, a division of Penguin Random House. I was so happy to talk to her because I found her story to be completely fascinating – not just because of

All the Social Women Podcast: Laurie Satran

In a new episode of the ‘All the Social Girls‘ podcast, we speak with Laurie Satran, the Social Media Method Manager at STARR Eating places. This is a restaurant institution that owns a number of exceptional restaurant kinds meaning that Laurie is doing social media advertising for