Ask any state and local government leader — in IT and beyond — what they’re most focused on today, and you’re likely to hear two responses: security (a perennial) and customer experience (CX). And, in most cases, the two can’t be parsed. At Adobe, we focus on
At Dell, social media has been around much longer than Facebook or Twitter. The popular Dell Community Forum was borne out of the original Dell.com website, so its community is well established. It’s a user-to-user forum where anyone – including Dell employees and other customers – can