Experience Archive
Explore state and local government customer experience best practices at Adobe Experience Makers Government Forum — May 10
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Ask any state and local government leader — in IT and beyond — what they’re most focused on today, and you’re likely to hear two responses: security (a perennial) and customer experience (CX). And, in most cases, the two can’t be parsed. At Adobe, we focus on
4 Ways Web Design Can Help You Improve Customer Experience
The design of your website is one of those key elements of modern brand building that has the power and potential to make or break customer experience and satisfaction. Quite simply, without a responsive, intuitive, and customer-centric design that boasts a customer success mindset, your site has no
With Experience Stores, Xiaomi Wants You to Decide What Products It Should Launch in India
HIGHLIGHTS Xiaomi’s Experience Centres will offer a glimpse at its future products The TV launch was essential in making the new stores a reality Xiaomi is also looking at different ways to bring products to customers Three years after it entered India, Xiaomi is already the most popular phone
Traders in Delhi experience GST software, billing headache
Representative image. NEW DELHI: Traders across the city experienced the birth pangs of GST on Saturday. They were confused about the billing system and the software to be used. Some couldn’t install it and others complained that they had not been able to figure it out. And,
Android M puts user experience at centre of OS update
The next update to Google’s mobile operating system, Android M promises to deliver significantly improved user experioence, according to Dave Burke, vice president of engineering for Android. Burke gave an insight into M during a keynote at the Google I/O conference yesterday, claiming it was Google’s “most
Divi 3.0 introduces a new editing experience
Elegant Themes released Divi 3.0 today. It’s the largest update of their flagship WordPress theme until now. Divi 3.0 introduces a new way for site owners to create WordPress pages visually on the front-end of their website. The new visual builder looks exciting in their presentation video. DIVI 3.0’S BRAND
4 to Use Messaging to Enhance the Customer Experience
Have you considered the role direct messaging might be able to play in your customer service process? If your company is new to business messaging, the practice is a simple, yet new and ripe one. There are now over 3 billion active messaging accounts worldwide, and businesses like